A new adventure! I’m starting work with Reclaim Hosting as of today, as a Hosting Account Manager. My first day has so far consisted of onboarding with Lauren, getting to know both the tools and the products I’ll be working with a little bit better. Some of the tools, like GSuite, Slack, and to some degree Asana, I’m already familiar with; others, like Zendesk, are new to me (and I’ll learn a bit more about those later in the week). As far as the products go, I’m already pretty good with regards to Domain of One’s Own, but I learned a lot more about Shared and Managed Hosting, Reclaim Cloud, and Reclaim’s Professional Services offerings. Tomorrow I’ll be meeting with other members of the team to learn more about Support and Infrastructure.